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Maintenance
Maintenance team is awesome. Very quick to respond to work orders and very helpfulBy: Zain Ahmed Verified Resident
Great service & great prices & beautiful area!
Great service & great prices & beautiful location!By: A&kbeautyllc Verified Resident
Best Maintenance Crew
Since we moved in August 2024, there have been several maintenance requests we've submitted for issues big and small. Without ... fail, usually within one business day, either JT or Brian has come by to fix the problem. They are both courteous, experienced, and extremely thorough! It has given us such a sense of relief and comfort to know that we can always count on the maintenance folks here at Emerson. We are extremely grateful to JT and Brian for all of their work! Read More about Best Maintenance CrewBy: Anonymous Verified Resident
Source: Property SiteThe BEST
I moved in in February, it's now mid October. I've lived in Ann Arbor for over 50 years, in several rentals and owned a ... condo and home. One reason I chose The Emerson is because the staff had worked here for years, not weeks. The Emerson is an outstanding place to live primarily because of the staff. They are friendly, competent, and incredibly responsive. I met with Jessica yesterday to discuss renovations to my apartment and lease renewal. She responded in less that 24 hours with answers to all my questions. Since I moved in, appliance that could not be fixed were replaced almost immediately. The apartment layout works well for me and I feel like I am their only tenant! I hope to stay here for a long time. Read More about The BESTBy: Jesse Bernstein Verified Resident
Maintenance requests
The staff and maintenance at the Emerson have been so helpful and responsive with my maintenance issues. Thank you so much!By: Damon Bagley-Ayres Verified Resident
Helpful staff
A resident here for nearly a year now. Love the location as it’s not too far from downtown and the freeway is easily accessible ... from both the east and west. Of the interactions I’ve had with property management, Amanda has definitely stood out. Amanda is great and always very helpful; she’s my go-to when I have any questions, and on the rare occasion when I have a concern. She gets results and is by far the most helpful leasing consultant that I’ve encountered in my years of apartment living. Very approachable and is always looking to assist residents in any way she can. Definitely a positive contrast compared to prior experiences I’ve had with other property’s management and staff. Read More about Helpful staffBy: Anonymous Verified Resident
Thank you!
Maintenance is always on time and fixes problems promptly. Thank you for all of your help.By: Anonymous Verified Resident
Overall Rating
5/5Ratings By Category
